We take pride in providing quality camping gear, fishing gear, luggage, and tech accessories. Your satisfaction is important to us. Please read our Returns & Refund Policy carefully before placing an order.
1. Return Eligibility
- We accept returns only if the product is damaged, defective, or incorrect upon delivery.
- To be eligible for a return, you must notify us within 48 hours of receiving your order.
- Returned items must be unused, in original packaging, and accompanied by proof of purchase.
2. Non-Returnable Items
We do not accept returns for the following:
- Products that are not damaged or defective
- Items returned after 48 hours of delivery
- Used or altered products
- Items without original packaging or labels
3. Refunds
- If your return is approved, a full refund will be issued in the form of cash on pickup or through other agreed-upon arrangements, depending on your location.
- Refunds are processed only after we receive and inspect the returned item.
- No refund will be issued if the returned item is found to be used, damaged due to misuse, or incomplete.
4. How to Request a Return
To request a return or refund:
- Contact us at [email protected] within 48 hours of receiving your product
- Include your order number, a brief description of the issue, and clear photos of the item (including any damage)
- Wait for our return instructions before sending anything back
5. Shipping Costs for Returns
- If the return is due to our error (wrong or damaged item), we will cover the return shipping cost.
- If the return is not due to our fault, return shipping costs will not be covered.
6. Order Cancellations
Since we offer Cash on Delivery, you may cancel your order before it is shipped by contacting us immediately. Once dispatched, the order cannot be canceled.
7. Contact Us
For any questions or to initiate a return, please contact:
Email: [email protected]